Hannah's Garden

Reviews

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  Philip Hanna6 months ago

  I live locally and as I had the day off work I decided cycle with my 12 year old daughter to the shop for an ice cream. Once bought I looked outside if there was somewhere to sit but 3 men were using most of tables and as they were smoking I didn’t want to sit beside them. As only one of the tables inside were being used we sat down with the intention of being there for 5 minutes while we ate our ice creams. While sitting there I noticed the information screen showing that they had raised £5,000 for a new play ground and that they were still looking for new members. As I am not a member I made a note to myself to sign up when I got home and become a member and denote some money. After about two minutes a lady very bluntly said if we weren’t going to buy anything from the cafe we couldn’t sit there. When I explained we had bought the ice creams from the shop area in the same room she said again very bluntly there was a sign outside stating the rules that I was not allowed to sit at these tables even though they were all empty because I had made my purchase at the shop till and not the cafe till. Had the cafe been full I could understand if this had been politely explained to me and would have would have moved on. However this lady was clearly angry and unnecessarily blunt and rude. We got up and ate our ice creams standing outside beside our bikes. The shop may be a great community asset but someone needs to train the volunteers on customer service. I will now not become a member and will go to the shop in Rolvenden in future who are much more welcoming. That lady really needs to get life in perspective!

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  Angela Collier2 months ago

  Best scones in kent, a great place to stop refuel mid way on long hot cycle from Rye! Highly recommended!

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  Janet Illman2 months ago

  Shop Post Office and cafe all in one place. Best coffee around and wonderful staff!

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  Mary Cruse6 months ago

  Benenden shop and cafe is a model of the perfect village enterprise. Run and owned by the people of Benenden, and staffed largely by volunteers, this spot is an absolutely lovely place to visit. The food is yummy, the staff are friendly, there is an amazing selection of wines and fresh food in the shop area. If you're passing by, make sure to visit - you won't regret it.

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  Ruth Clark5 months ago

  Fabulous village shop, cafe and post office