Jacaranda Flowers of Nailsworth

Reviews

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  R S4 months ago

  It’s a shame this shop used to be so good before it changed hands! To be fair they do great flowers displays for funeral & weddings and I’m so happy that we chose them for our memorial flowers! We asked on the Saturday for them to reserve a plant for us they said of corse come get it on Monday. when we get there at 11:00 they had sold it! (even though they told us they would hold it and they literally had only been open 2 hours) We explained this to the woman who was in the shop and she hardly said anything not even an apology for selling the plant we had saved. The plant was intended for our 5th anniversary. I Just wanted to add on that if the woman had actually said sorry and made more of an effort to apologise then I probably wouldn’t have left this review as I understand things do just happen and that’s life but I we didn’t even receive an ounce of remorse or even just saying sorry that at least would have been professional! I wish I could leave a better review as I’m sure they are lovely people & it might have been a bad day but as a business owner myself there is a general understanding that your meant to be accommodating to customers! Hope this was helpful to anyone!

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  Tim Adams11 months ago

  I walked in and asked if a bouquet coud be made up while I waited. I had no idea what to choose for my wife, so I asked them to choose. The lady said 10 minutes which was fantastic. The bouquet was finished on time and my wife thought it was beautiful. Great service & lovely flowers. Never go anywhere else.

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  Norn Warden8 months ago

  So disappointed with their attitude - rude to say the least. I wanted to support a local business, so went there specifically. I could have got a far superior bunch of birthday flowers for far less money at a supermarket. All I could do was apologise to my friend. Overpriced, unpleasant, condescending, and unhelpful.

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  SJ Ta year ago

  Have used this florists many times previously, but never again. I went in Tuesday to order a bouquet to be delivered next day to Wales(anniversary of the death of my best friend) The two women were chatting in back room, I think I must have disturbed them because I was treated horribly. Was told it wouldn't be them delivering to Wales, it was gonna be E flowers, 'you know the old interflora' Shockingly at 53years old I did know that.... Anyway I asked if it was possible to see examples of what I could order(previously I have been shown examples and prices from information cards) She pointed out one already made up on the floor and told me that was a £50 example, that's not what you are going to want!! If you are looking for abrupt, rushed, rude service go here. No manners, no social skills, not even a nice word about the words I choose for the card!! Really horrible experience,came away wondering what has happened to The Jacaranda I loved and recommended to everyone I know??

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  Pink Elephant Mediaa year ago

  Excellent service have used them for years, flowers are beautiful, staff are lovely. Highly recommended